Fix Android Phone Can’t Make Or Receive Calls

Android devices have made incredible progress in terms of technology. Despite their fancy new features and suave appearance, the device at its very core is still a telephone. Nevertheless, to the user’s immense annoyance, Android devices have had a history of not making or receiving calls. This problem may cause serious trouble for the layman user even though the procedure to tackle it is fairly simple. If your device has struggled with incoming and outgoing calls, here’s how you can fix Android phone can’t make or receive calls issue.

Fix Android Phone Can’t Make or Receive Calls

Why are my Incoming and Outgoing Calls Not Working?

Multiple reasons could prevent your device from making or receiving calls. These could range from poor network to faulty calling applications. This is not an uncommon issue, with many users being unable to make or receive calls. Most of the time, the fix for this is quite simple, but there are extreme measures to take if nothing else works. So without any delay, let’s see how to fix Android not making or receiving calls:

1. Make Sure You are Connected to a Mobile Network

Mobile networks are the medium through which phone calls are made or received. If your device is in an area with no signal, then you can’t make or receive calls. Therefore, before proceeding, ensure you have a decent signal on your Android device.

1. On your Android device, look for the signal strength meter on your status bar. If the signal strength is low, it could be the reason behind your phone not making calls.

2. Wait for the signal strength to increase or change your location. Also, make sure that your mobile data is switched ON

2. Disable the Airplane Mode

The Airplane mode disconnects an Android device from any mobile network. Without access to a mobile network, your phone will not be able to make or receive calls. Here’s how you can disable the Airplane mode on your device:

1. Unlock your Android Phone, observe the status bar. If you see an icon resembling a plane, then the Aeroplane mode has been activated on your device.

2. Swipe down the status bar to reveal all the Notification panel settings. Tap on the ‘Aeroplane Mode’ option to turn it off.

3. Your phone should connect to a mobile network and start receiving calls.

Also Read: Airplane Mode not turning off in Windows 10 

3. Enable Wi-Fi Calling

Wi-Fi calling is a relatively new feature that is available on only a few Android devices. This feature uses the connectivity of your Wi-Fi to make calls when your mobile network is weak.

1. Open the ‘Settings’ application on your Android device.

2. Tap on the option titled ‘Network and internet’ to access all the network-related settings.

3. Tap on the ‘Mobile network’ option.

4. Scroll down to the bottom and tap on ‘Advanced’ to reveal all settings.

5. In the section labeled ‘Calling’, tap on the ‘Wi-Fi Calling’ option.

6. Turn on the feature by tapping on the toggle switch.

7. This feature will use your Wi-Fi to make calls if the signal and connectivity in your area are weak.

8. Based on your mobile network’s strength and your Wi-Fi, you can adjust the calling preference to the option that better suits your device.

Also Read: Fix Phone Not Receiving Texts on Android

4. Clear the Cache on Your Phone Application

Cache storage tends to slow down most of your phone applications. This may not be the most effective solution to fix the Android phone can’t make or receive calls issue, but it is worth a try.

1. Open the ‘Settings’ app on your Android device

2. Tap on ‘Apps and notifications.’ 

3. Tap on ‘See all apps’ to reveal the app info of all apps.

4. From the list of all apps, scroll down and find the ‘Phone’ app.

5. On the page displaying the app info, tap on ‘Storage and cache.’

6. Tap on the ‘Clear cache‘ option to delete the cache data associated with the application.

5. Additional Tips

The steps mentioned above should help you make and receive phone calls. However, if the device’s calling feature is still not operational, you can try these alternative methods to fix your issue.

a) Reboot your device

Rebooting your device is a classic fix for most software-related problems. Once you have switched off your device, remove the sim card and wait for a few seconds before inserting it again. Switch on your device and see if the issue has been fixed.

b) Factory Reset your phone

This method is suggested only if all other techniques fail. Factory resetting your device rids the operating system of bugs and optimizes your phone’s performance. Before resetting, make sure to backup all your data.

c) Take your device to a service center

Despite all your efforts, if your device is still unresponsive to calls, then taking it to a service center is the ideal choice. In situations like these, it is often the hardware to blame, and only experts should tinker with your phone’s physical system.

Phone’s that cannot make calls defy the most fundamental purposes of owning a mobile device. The next time your Android phone becomes indifferent to its calling feature, follow the steps mentioned above the fix the Android phones not able to receive calls issue.


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We hope that this guide was helpful and you were able to fix Android phone can’t make or receive calls issue. If you still have any queries regarding this article then feel free to ask them in the comments section.